Shipping policy

Shipping Policy Notice

Once your package has been handed over to the postal service, Southern Chic Keepsakes is no longer responsible for any lost, stolen, damaged or delayed items during transit. To ensure protection for your order, shipping insurance must be purchased at checkout. This insurance will cover the cost of lost or damaged packages. If an issue arises with your shipment, please contact the shipping carrier directly to file a claim.

Processing time
Current processing time is about 4-6 weeks from the date we receive your inclusions. 

Lost & Damaged Items

Southern Chic Keepsakes is not responsible for items lost or damaged in the mail. You may purchase shipping insurance at checkout to insure items that are lost or damaged are refunded to you.